Based on the J.D. Power 2025 U.S. Appliance Reliability & Service StudySM, the GE brand's reliability is unmatched, leading in kitchen, laundry, and appliance customer satisfaction

GE Appliances, a Haier company, headquartered in Louisville, Kentucky, is proud to share its GE Appliances brand has been named the #1 Most Reliable Appliance Brand in America based on the J.D. Power 2025 U.S. Appliance Reliability & Service Study.

The study measured the reliability of major household appliances purchased within the past one to three years, along with the overall service experience of customers who received an in-home service visit coordinated by the appliance brand.

GE Appliances received the highest number of awards across appliance categories in the J.D. Power 2025 study, ranking highest in reliability for multiple kitchen and laundry segments and earning the top score for service experience. The results were based on more than 12,000 appliance reliability responses and 1,000 appliance service responses.

“We’re honored to be recognized as America’s most reliable appliance brand — not only by J.D. Power, but by the consumers whose trust we work hard to earn every day,” said Todd Getz, executive brand director at GE Appliances. “The recognition underscores our commitment to delivering the quality and reliability that consumers and customers count on every day.”

GE Appliances ranked No. 1 in reliability for four kitchen appliance segments: side-by-side refrigerators, French door refrigerators, top freezer refrigerators, and cooking appliances. In laundry, GE ranked No. 1 in clothes dryers, front-load washers, and top-load washers.

GE Appliances was also recognized for Outstanding Customer Satisfaction with Dishwasher Reliability.